Privacy Policy

ReYorkshire Privacy Policy

Introduction

At ReYorkshire, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or interact with us.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect and process the following types of information:

Personal Information

Information you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Postal address
• Any information submitted through forms, enquiries, or communications
• Technical Information

When you visit our website, we may automatically collect certain technical data, including:

• IP address
• Browser type and version
• Device information
• Referring website addresses
• Access times and pages visited
• Anonymous demographic information
• Usage Information

We may collect information about how you use our website and services, including:

• Pages viewed
• Resources accessed
• Projects or enquiries submitted
• Interactions with website features
• Transaction Information

If you purchase services from us or engage in transactions through our website, we may collect information necessary to process those transactions.

How We Use Your Information

We use your information to:

• Provide and manage our services
• Respond to enquiries and requests
• Improve our website and customer experience
• Monitor website performance and usage trends
• Conduct research, analysis, and service development
• Send updates about our services, where permitted
• Notify you of changes to our services or policies
• Comply with legal and regulatory obligations

We will only send marketing communications where lawful to do so, and you may opt out at any time.

Sharing Your Information

ReYorkshire does not sell, rent, or trade your personal information to third parties.

We may share your information with trusted third-party service providers who help us operate our business and website. These providers are required to keep your information secure and confidential.

We may also disclose your information where required by law or where necessary to:

• Comply with legal obligations
• Protect our rights or property
• Prevent fraud or security threats
• Protect the safety of our users or the public
• International Transfers

Your information may be stored or processed in countries outside the United Kingdom where we or our service providers operate. Where this occurs, we take appropriate measures to ensure your data remains protected in accordance with applicable data protection laws.

Please note that information transmitted over the internet cannot be guaranteed as completely secure. Any transmission is at your own risk.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, or alteration.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Restrict or object to the processing of your information
• Request transfer of your information to another organisation or directly to you, where applicable

You will not usually have to pay a fee to exercise these rights. We aim to respond to requests within one month.

To exercise any of your rights, please contact us using the details provided below.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies are small files stored on your device that allow websites to recognise your browser and remember certain information.

We use cookies to:

• Improve website functionality
• Analyse website traffic and performance
• Personalise your experience where appropriate

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect website functionality.

We do not control cookies used by third-party websites or advertisers.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations. Any updates will be posted on this page.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office

Website: ICO Official Website

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

Telephone: 0303 123 1113

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact ReYorkshire directly through our website or business contact details.